Health Center Individualized Technical Assistance Program for PCMH Recognition

The Health Center Individualized Technical Assistance (TA) Program, funded by HRSA, offers personalized one-on-one support to HRSA-supported health centers and Look-Alikes that are not yet Patient-Centered Medical Home (PCMH) recognized, but are ready to pursue this important credential. Through this program, health centers receive individualized guidance from NCQA PCMH Certified Content Experts (CCEs) to help navigate PCMH requirements and successfully achieve Recognition. CCEs are supported by HRSA funding for their work with participating centers.

According to NCQA, Patient-Centered Medical Home recognition research shows this program improves quality and patient experience, and increases staff satisfaction, while reducing health care costs. It can also prepare your organization for building the foundation for Value-Based Care. The NCQA PCMH program is the most widely adopted program in the United States and has more than 10,000 recognized practices.

Who Is Eligible?

Health centers must:

• Be HRSA-supported or a Look-Alike
• Not currently hold PCMH Recognition
• Be prepared to begin the program within 45 days of approval

Participating centers are required to:

• Submit an Interest Form to NCQA
• Obtain an approved HRSA Notice of Intent (NOI)
• Select a Certified Content Expert (CCE)

If your health center chooses to participate and is approved, then you may select a PCMH Certified Content Expert (CCE) of your choice to assist during the recognition process.

The PCMH Certified Content Expert (CCE) Will Provide These Support Services:

• Clarify PCMH requirements
• Conduct self-assessments and gap analyses
• Develop an actionable plan for meeting PCMH standards
• Support enrollment and milestone completion
• Guide centers through NCQA tools and processes
• Help achieve and celebrate PCMH Recognition

The Kentucky REC’s PCMH Team Lead, Vance Drakeford, may be selected as the CCE from the available options. Vance has assisted over 50 healthcare organizations, including FQHC’s to achieve PCMH recognition.

Take the next step in improving services to your patients as well as employee satisfaction!

Questions? For more information on how to begin this process, or further details, contact YOUR experts by email at KYRec@uky.edu or call us at 859-323-3090. We’re here to help.