As the interim CEO of a new health center, I relied on the Kentucky Regional Extension Center to assist us in ensuring we had a solid foundation in the proper policy, procedure, and physical controls required to protect the health center and its patients from harm. I proudly recommend them.
Matthew 25 AIDS Services, Inc. values HIPAA compliance and wanted to be sure that our compliance plan was on the right track. We had worked with KY REC in other capacities and have been very pleased with our outcomes so we reached out to them for conducting a security risk analysis for our clinic. The professionals at KY REC have proven to be experts in the field and made the process easy to follow and work with. They came on site, conducted the analysis, answered and explained questions, provided excellent feedback and a plan for risk mitigation. We moved forward with their risk mitigation services project and have recommended them to other clinics like ours looking to conduct their first risk analysis to become compliant with the HIPAA security rule. I look forward to continuing to work with KY REC for our future Security Risk Analysis needs.
The PCMH transformation process helped us to step back and take a closer look at written policies and processes for care of patients, allowing us to focus on specific groups of patients with chronic illnesses that sometimes may fail to receive improved health outcomes. It also enhanced the access to care through open scheduling, extended hours and new options for communication with the care team. Now each patient has an ongoing relationship with a personal physician that provides first contact, continuous and comprehensive care. We improved a more developed approach to helping adolescents transition from pediatrics into the adult care setting by providing a direct patient care team. The process also allowed more efficient use of staff and practice resources, resulting in cost savings. With the help of the Kentucky REC, we achieved Level 3 NCQA PCMH recognition.
Kentucky Regional Extension Center recently performed a Security Risk Analysis for Fairview Community Health Center. This is the first time I have been involved with this type of assessment. They made a task that most would expect to be a dreaded experience, a pleasant and educational event. They provided excellent advice, and were friendly while being professional. As an IT Managed Service Provider for Fairview Community Health Center, we benefited from his IT experience.
The Kentucky REC team spoke to C Level executives and our company at the same time. One of the many aspects I was impressed with was their ability to put any requirements for Electronic Health Records in a less technical abstract, and then immediately give ISTT staff a more technical explanation. I believe this ability of Kentucky REC allowed us all to have a clear understanding of what needed to be accomplished and why. I would recommend any health care provider take advantage of the services of the Kentucky Regional Extension Center.
Art McFadden, Innovative Solutions Through Technology Sales Engineer
Kentucky Regional Extension Center performed a Security Risk Analysis of our Electronic Health Records. Their expertise of subject matter, technical skill, insight, instruction, and overall willingness to walk us through the process were first-rate.
They didn’t just identify risk like most auditors; they provided the necessary resources, guidance, and support that aided in the development of Information Security Policies and Procedures specific to our business. They provided “real solutions” that could actually be implemented, not the ones that just look good on paper. We still use Kentucky REC as a resource today and would recommend them to anyone.
Robert B. Paisley